What do you mean by 'Forgot Password'?
What is screen name?
A screen name is a name given to identify yourself in Chennaimoms website.
So screen name can be anything you wish but it should be unique and can not be changed once taken.
Screen name will be shown in Public profile along with your description 'about me'.
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How do I change my email address?
The email address you give in your SignUp Screen, will be your email address.
In case you want to change your email address at any time after that you can do that by changing it in your profile ,i.e.you have to Sign In with a new email address.
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How do I change my password?
Click on the Profile Option after Signing In. Next click on the Password link. Type in your 'Current Password' in the respective box, and type in the 'New Password' you want now, in the respective box. Once you are finished click on the 'Change Password' button.
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What do you mean by 'Forgot Password'?
Forgot Password is a link which if you have missed your password, the system will automatically shoot an email to the email address you had specified when you had Signed Up for the first time.
You can go to your email, view your Chennaimoms password and log on to Chennaimoms website.
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What is Personal profile and Public profile?
'Personal' profile can be viewed by you (Signed In User) only.It has the following fields:
Email id.
Screen Name
Full Name
Birthdate
Location
Birth place
Growingup Place
Gender
About Me
You are allowed to change any of the fields except the screen name. Your personal profile can not be viewed by Chennaimoms
visitors or other Chennaimoms members.
'Public Profile' displays your picture (if you have uploaded) along with the 'Location'. It also shows the text you have entered in the 'About Me' field in the 'Personal Profile' page. For a sample 'about me', click on the link given below the 'about me' text box.
You will be able to view your scrapbook entry (if you have keyed in one such) or allow you to keyin your Scrapbook entry in the respective box. Click on Submit button to update your Scrapbook entry.
Public profile is the page which will be shown with your screen name, location, About me and the Scrap Book to all other users of the Chennaimoms website. Other users cannot read the informations in the personal profile.
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How and Where can I enter my kid's details?
You can add your kids names, gender and kids date of birth, in the respective boxes shown in this page.
Key in the Name, Birthdate and Gender fields appropriately. When you are done click on the Save button. To add more kids, simply key in next kid's name, birthdate and Gender fields and again click on the Save button.
If you are expecting, you can click the 'Im expecting' check box and also enter the date in 'My Due Date'. Just click here and you will get a calendar pop up, where you can choose the date of arrival of your kid.
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What is Scrap Book?
Scrapbook is a place for the entries that other people use to write to you and they are seen by public.Scrapbook entries can be of various types like "your kids looks adorable in this picture", "no sound from you long time? what happened?" etc. .Scrap Book is a place where you can talk about your likes, dislikes, rather anything which comes to your mind.
Please note that you must be a friend of the other mom to write in the other's scrapbook.In other mom's public profile there is a link 'connect with <screen name>' When you click on this link, a friendship request is sent to the other mom, on the approval of which you both become friends and will be able write in each others scrapbook.
Similarly you will get the friend request sent by other moms in your 'Friend Request' page which is in 'Moms' page, you can either accept or decline it by clicking on the respective button.
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What is Beta Feedback?
Beta is a term used to employ the current status of the Chennaimoms website.
Beta Feedback is a link to get the user's feedback about this website.
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How do I set my email notifications?
Click on Profile Page and choose Settings. There will be a list of settings which you can click on the check box to activate/deactivate.
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Will my email address be shared?
No. Your email address will never be shared with anybody including other members of Chennaimoms. Chennaimoms will use your email address to send you email notifications and also any tools and promotional material which are of use to moms. Email addresses will never be made public.
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Who can see my profile?
All Chennaimoms users and visitors can view ONLY your Public Profile. Fellow moms cannot view any of your personal information.
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Will other members see my email address?
No. Your fellow moms cannot view your email address.
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What is the About me in the Profile page?
About me is a small description about yourself. Introduce yourself to fellow moms.Make it short and sweet,this will be displayed in your public profile along with your photo.
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Can I change what I have written in my profile?
Yes. You can update your profile ,"About Me" text. You can also change any of the field in 'Personal' page except for your screen name.
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How do I become a friend of another mom in this website?
Click on your fellow-moms picture or link. You will be able to view her public profile.Notice that there is a ink 'Connect with <Mom's Screen Name>'. Click on this link. Your request will be sent to that fellow-mom. You have to wait for her to either Accept or Decline your request for friendship.
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How do I respond to a request?
Notice the 'Post It' type panel on the right side of the page you are viewing. Click on the 'Requests' link. You will be able to view your fellow moms friendship request. You can either Accept or Decline the request by clicking on the respective button.
Alternatively,you can go to the friend's request by going to Moms page, then to Friends Request page.
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How do I send a member a message?
To send a message, you need to be a friend of that fellow-mom. Once you send a friend request to her and in the event of she accepting the same, you will be able to send and reply messages to her.
Go to the public profile of the fellow-mom by clicking on the link (her screen name or photo anywhere in the site), you can send her messages by clicking the 'Send a Message' link given in the box below her photo.
It will take you to the 'Messages' page,where the 'To' field will already be filled, you have to give the 'Subject' as it is a mandatory field, then add your message in the text area,when you are finished, click 'send'. To cancel the operation there is 'Cancel'.
Similarly, you can click on the 'Messages' link available on the right of your screen (Post It type panel). You will enter a new screen. There you can click on Read, Reply or Trash the message you received.
All messages that you have sent will be in the Sent folder.
All messages that you have received will be in the Inbox Folder
All messages that you have deleted will be in the Trash Folder.
Trash Folder messages are emptied after a month by the system automatically.
You can Undo Delete if a message is existing on your Trash Folder.
You get messages when your friends in Chennaimoms forward Questions and Answers to friends.
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What is Latest Activity on the website?
Latest Activity gives information about the happenings on Chennaimoms website. Latest Activity will intimate viewers who are connecting with each other, who has posted the latest blog or asked a new question or replied to a question or commented on a blog.
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What does Comment mean?
"Comment" is the response posted by moms to the particular blog.
You can post comment to a blog in the "Leave your comment" text box in the detailed blog page.Usually, moms post their own opinions or experiences about the topic of the blog or they comment on whether they like the blog.
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What does Answer mean?
"Answer" is the response posted by moms to a question. You can answer a question by the "Quick answer" button in every
question in the Featured Questions page.
Or in the Detailed question page, "Reply" text area with the text editor.
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What does New Moms mean?
New members who joined Chennaimoms recently are shown as "New Moms" in the Home page.
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How do I contact the Administrator of Chennaimoms?
Feel free to post a scrapbook to admin, write private message to admin or send an email to admin@chennaimoms.com.
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How do I see all members of Chennaimoms?
Go to "Moms" menu, the "active moms" page will have the list of all members in Chennaimoms.
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How do I invite my friends into this website?
To invite your friends into this website, there is "Invite Friends" button in the top-right in all the pages except home page.
In Invite Friends you can either add your friends email addresses from your address book directly by "Add from my address book" button
or
you can add by giving friends email address in the given text area and "Quick Invite" button separated by comma.
When you forward a question & answer or a blog to your friends, You get a "forwarded to your frirends" message and a link "invite your friends to Chennaimoms". You can use this link to automatically invite these friends.
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Can you explain me the order of the questions? The latest questions doesn't come on top.
The unanswered questions, the questions posted by your friends and local moms come on top. Then comes the latest and popular questions.
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Why does the latest activity display "a new mom connected with Administrator", everyone knows if a new mom signs up as it's displayed on the home page itself. Why again on latest activity?
This is for the new moms to know that they can get connected with (become friends) with other moms in the site as well. Also only friends have certain priveleges (say to post a private message). So if the new mom has any questions about the site, they can feel free to send private message to the Administrator than to post a question or blog to all the members.
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How do I see the blogs / questions posted by others moms?
In other mom's public profile, click on <other mom>'s blog or other mom's questions given under their profile photo.
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How do I know if i have received any friends request or where can i see the pending friends request or how do i accept or reject my friends request?
To see the friends requests you received, click on the 'Moms' menu, go to the 'Friends Request' submenu. You can accept or reject the friends request by clicking the respective button.
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How do I send friends request?
Go to that mom's public profile and click on 'connect with <screen name>' given under their profile photo.You will get 'Friendship request sent' message.
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How do I contact the Administrator of Chennaimoms ?
You can post a scrapbook to admin, write private message to admin or email at admin@chennaimoms.com.
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How do I know other moms who live near me ?
Go to Moms menu, Friends request submenu, 'moms who have something in common with you' will show other moms who live near you or you can just find their location from their public profile.
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Privacy Guidelines
* Please do not post any personally identifiable information (like email IDs, telemobile numbers, address etc) in the public forum. Even though our forum is very safe, it is still a public forum and non-members can read any content you post.
* Even if you don't mind having your email ID displayed in public, we mind. Following you, other members will also start sharing email IDs publicly without fully realizing the impact of those actions.
* If needed, share personal information through private messages. Even then, be cautious as to whom you share information with.
* If a member shared something with you in confidence through private messages, please do not bring it into the public forum without the concerned member's permission.
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How do I find moms who have kids in my kid's age group?
Enter your kids date of birth in 'kids profile page' and then go to moms menu - 'something in common with you'- will list the moms who have kids in your kid's age group.
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How to post profile picture?
Click 'Profile' in Menu,
Choose 'Photo gallery' in the submenu and click 'Add Gallery'
In the 'Add Gallery' page give 'Title' and 'Description' and create a gallery by clicking on 'submit' button.
In the 'photos in<title> gallery' click add photo.
In the 'Add photo' page, click the 'Browse' button to choose the photo and then click upload.
In the 'photos in<title> gallery' click the 'select as your profile photo' icon.This will make this photo as your profile photo.
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How do I chat with other moms in Chennaimoms?
Click on the "Chat" button on the left hand side below the "Beta Feedback" button.
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Why is the chat window not showing up when I click the Chat button?
Please check if you've blocked the pop-ups in your browser. Please unblock the pop-ups as Chennaimoms chat will open in a pop-up window.
To know how to unblock the pop-ups in your browsers click here.
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How do I know which moms all are online?
Click on the number link on top to the right hand side of the header "Chennaimoms chat!" This is the number of moms who are online at that time. If you click on it, it'll show all moms who are online at the bottom of the chat window as shown below.
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How do I private chat?
To private chat with only one mom, click on  near the mom with whom you would like to chat privately. Please note that if the other mom did not click on the private chat icon, then her response will be displayed publicly to all moms who are chatting, but not your messages.
To private chat with a group of moms, all the moms who would like to group chat should click on of all other moms in that group. Then the messages posted by these moms will be private only to this group of moms.
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Why Chennaimoms is verifying the email id and mobile number?
Chennaimoms has been a great fun place of us moms! And all of us want to keep it that way!!
To this effect,
A mom has to verify her email id and cell mobile number to
do the following activities:
* connect with others moms(both the connecting mom and connected to mom has to be verified)
* send private messages(both sender and receiver should be verified)
* write scrap entries(again, both moms have to be verified)
We hope all moms will take this extra effort so that the community is over all safer
With all your support we would build a safe Chennaimoms community.
Please go ahead and verify.
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Why should I verify my email id and mobile number?
If you would like to connect with other moms, send private messages, write scraps, chat with others, you have to verify both your email id and mobile number.
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What all can I do if I verify my email id and mobile number?
You can do the following activities:
● connect with others moms(both the connecting mom and connected to mom has to be verified)
● send private messages(both sender and receiver should be verified)
● write scrap entries(again, both moms have to be verified)
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I clicked on the link "Please click here to verify your email id.", but still my email id is not verified. Why?
As soon as you clicked this link "Please click here to verify your email id.", you would have received a verification email from Chennaimoms to the email id you've given in your profile. Please check the email and follow the instructions given in the same to verify your email id.
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I clicked on the link "Please click here to verify your mobile number.", but still my mobile number is not verified. Why?
For mobile number verification:
1. You have to give your mobile number in India (don't have one, click here to know how to verify your mobile number).
2. After you click on the link "Please click here to verify your mobile number", you would have received a verification email from Chennaimoms to the email id you've given in your profile. Please check the email and follow the instructions given in the same to verify your mobile number.
If you have done all the above and still if the mobile number is not verified, please be aware that mobile number verification will take a maximum of 24 hours from the time you have submitted your verification request.
If your mobile number is not verified even after 24 hours, please send an email to admin@chennaimoms.com.
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I have sent the SMS for phone verification, but it still says that my mobile number is not verified. Why?
Mobile number verification will take a maximum of 24 hours from the time you have sent your SMS.
If your mobile number is not verified even after 24 hours, email to admin@chennaimoms.com.
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I do not have a mobile phone in India. How will I verify my mobile number?
Please send an email to admin@chennaimoms.com. They will get back to you on how to verify your mobile number.
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Will my email id or mobile number be visible for others?
No. Not at all. Please be assured that both the email id and mobile numbers will be used only for verification and will NOT be used for anything else and won't be shared with anybody else ever.
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I did verify my email id and mobile number. But it still says that I have not verified my email id and mobile number. Why?
Please make sure that you have not updated the verified email id and the verified mobile number in your profile. If they are updated, then you have to follow the whole email and phone verification process again.
If you have not updated and still getting this error, please send an email to admin@chennaimoms.com.
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Why mobile phone and not just email id?
Email ids are very easy to get anonymously and is usually free. Mobile mobile numbers are tied to a person and can be tracked by ciber crime cell.
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I have clicked the link for verification in my profile. But I have not received any email yet to my email id.
Please check your spam folder also if it's not there in your inbox. If still email is not there, send an email to admin@chennaimoms.com.
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I gave my landline number but my phone is not verified. Why?
Only if the user provides the mobile number, it'll be verified. This is because landline number cannot pertain to the same person at home or at office. So your phone verification request would have been ignored. Please change your profile to have the mobile number and then submit for verification again. If you do not have an Indian mobile number, please send an email to admin@chennaimoms.com.
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What is karma points in the public profile of the moms? What does the image beside the points indicate?
This points indicate how much karma a mom has earned by her good deeds on our site. The more activity you do, more will be your karma. Activity is nothing but posting questions, answers, blogs, blog comments.
The image beside the karma points is the gems that indicate your level. The following is the order of gems from the least score to the highest score.
Amber
Jade
Opal
Topaz
Amethyst
Sapphire
Emerald
Ruby
Diamond
Black Diamond
Millennium Star Diamond
Kohinoor Diamond
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